Choosing Home Care is a Family Matter

Choosing Home Care is a Family Matter

If you or a loved one could use a hand at home with activities of daily living such as personal hygiene assistance, meal preparation, and transportation consider utilizing a professional caregiver.

It takes family or friends working together to choose the right in-home care for a loved one. Starting a conversation about home care can be difficult, but it’s good to begin sooner rather than later. You will have a better chance of helping them continue living at home if you address issues before there is a crisis. Here are some of the most frequently asked questions about personal care assistance.

Frequently asked questions:

Personal care assistance is assistance with common things that a person would do for him/herself on a daily basis. This would include personal care (bathing, dressing, assistance to the bathroom), light housekeeping, laundry, linen changes, meal preparation, transportation, running errands and medication reminders. It also consists of things like supervision and companionship. If you have additional questions that are not answered here, please contact us at 1-800-639-3084 or e-mail us so we can further assist you.
Some of the things to look for when visiting is: Is their house normally tidy and it no longer is? Do they have adequate/healthy food? Have you noticed any weight loss? Has their personal hygiene declined? Do they seem more forgetful recently? If you have additional questions that are not answered here, please contact us at 1-800-639-3084 or e-mail us so we can further assist you.
It depends on the type of services you need, our experienced administrative staff can help you decide which services are needed and payment options. They can offer advice about any public programs for which you may qualify. Call us toll-free at 1-800-639-3084, or e-mail us for your free assessment.
  • Government/State programs like Medicaid/Medicare can help pay for services for individuals who meet financial and medical criteria. These programs pay for a limited range of services.
  • Veteran’s services if you or your family member is a veteran, you may qualify for financial assistance paying for home care services. Contact the Veterans Administration at 1-877-421-8263.
  • Private health insurance (not Medicare) and long-term care policies cover in-home services. Policies vary so contact your insurance company to see if personal care services are covered.
  • Self Pay personal care services are available to be paid for by the consumer or family member. Contact Home Care for Maine for current self pay rates.
  • Home Care for Maine strives to keep consistency in the home for consumer. We understand the importance of a routine between our consumers and caregivers. Depending on the number of hours per week the consumer is authorized they may have more than one worker from Home Care for Maine. If your regular caregiver is off or out for the day we will try to staff your hours with another caregiver. If you have additional questions that are not answered here, please contact us at 1-800-639-3084 or e-mail us so we can further assist you.
    Home Care for Maine place advertisements, participates in job fairs, and attracts applicants through our website. All Direct Care Workers hired by Home Care for Maine require reference checks, criminal background check, driving record check, valid driver’s license, valid auto insurance and an 8-hour orientation so that they can demonstrate their ability to perform personal support assistances. If you have additional questions that are not answered here, please contact us at 1-800-639-3084 or e-mail us so we can further assist you.
    As with any thing in life, unforeseen circumstances can affect a schedule. If the Direct Care Workers does not show for a shift please call the office as soon as possible so that we may find another Direct Care Worker to fill-in. Direct Care Workers are required to call the administrative office to let them know they will not be working. When the Direct Care Worker calls out the administrative office will call you and ask if your would like to have a replacement worker to fill-in. We do require planned time off to be requested 2 weeks in advance so that we may find a replacement worker to fill-in for you. If you have additional questions that are not answered here, please contact us at 1-800-639-3084 or e-mail us so we can further assist you.
    Home Care for Maine Direct Care Workers will call 911 in the event of a medical emergency. Home Care for Maine has an emergency preparedness procedure that every Direct Care Worker is trained on when hired. Home Care for Maine requires all consumers to have a contingency plan (who to call when there is an emergency, or we are unable to reach a consumer). If you have additional questions that are not answered here, please contact us at 1-800-639-3084 or e-mail us so we can further assist you.
    Home Care for Maine offers all caregivers an 8-hour Orientation training before their first consumer shift. All Personal Support Specialists are required by the State of Maine to attend a 50-hour Personal Support Specialist training within 6 months of being hired. Home Care for Maine completes criminal background checks on all new and active employees. Driving record checks are done yearly on all active employees. Auto insurance and keep up-to-date on each employee. Mandatory educational classes like Body Mechanics, Infection Control and Sexual Harassment are required by all Direct Care Workers. If you have additional questions that are not answered here, please contact us at 1-800-639-3084 or e-mail us so we can further assist you.